Terms of Service

Last updated: 1/5/2026

1. Acceptance of Terms

By accessing or using Avoly ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

2. Description of Service

Avoly provides a platform for finding and exporting Google Maps business leads with contact information, ratings, and reviews. The Service includes features such as lead discovery, CRM management, team collaboration, and data export capabilities.

3. Account Registration and Security

To use certain features of the Service, you must:

  • Create an account and provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Credit System and Usage

4.1 Credit Definition

The Service operates on a credit-based system. Credits are consumed when you use certain features of the Service, such as adding leads to your CRM, exporting data, or accessing premium features.

Important: We reserve the right to change the definition of credit usage, including what actions consume credits and how many credits are consumed per action, at any time and without prior notice. Changes to credit definitions will be effective immediately upon implementation.

4.2 Credit Purchases

Credits may be purchased through the Service. All credit purchases are final and non-refundable, except as required by applicable law.

4.3 Credit Expiration

Credits may be subject to expiration terms as specified at the time of purchase or in your subscription plan. Expired credits cannot be used and will not be refunded.

5. Payment Terms

5.1 Pricing

We reserve the right to change our pricing at any time. Price changes will be communicated to you in advance when possible, but may take effect immediately for new purchases or at the start of your next billing cycle for subscriptions.

5.2 No Refund Policy

All payments are final and non-refundable. This includes, but is not limited to:

  • Credit purchases
  • Subscription fees
  • One-time service fees
  • Upgrade or downgrade fees

We do not provide refunds for unused credits, cancelled subscriptions, or any other payments made to us, except as required by applicable law or as explicitly stated in a separate written agreement.

5.3 Billing

For subscription-based services, you authorize us to charge your payment method on a recurring basis according to your subscription plan. You are responsible for ensuring that your payment method is valid and up to date.

6. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Violate or infringe upon the rights of others, including intellectual property rights
  • Transmit any harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use automated systems to access the Service without our express written permission
  • Resell, redistribute, or sublicense the Service or data obtained through the Service
  • Use the Service to send unsolicited communications (spam)

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Avoly and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.

8. Data and Content

8.1 Your Data

You retain ownership of any data you upload or create using the Service. By using the Service, you grant us a license to use, store, and process your data as necessary to provide the Service.

8.2 Google Maps Data Source

The business lead data provided through our Service is obtained by aggregating and structuring publicly available business information from online sources, including Google Maps. This data includes business names, addresses, phone numbers, websites, ratings, reviews, and other publicly displayed information.

Important: We are not affiliated with, endorsed by, or sponsored by Google LLC or Google Maps. The data we provide is collected from publicly available sources and is provided "as-is" without any warranty or guarantee from Google or us.

8.3 Data Accuracy and Disclaimer

WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF ANY DATA PROVIDED THROUGH THE SERVICE.

The data provided through our Service:

  • May be outdated, incomplete, or inaccurate
  • May contain errors or omissions
  • May not reflect current business information
  • Is subject to change without notice
  • May not include all businesses in a given area or category

You are solely responsible for verifying the accuracy, completeness, and currency of any data before using it for any purpose. We strongly recommend that you verify critical information, such as contact details and business hours, directly with the business before relying on it.

8.4 Data Usage and Liability

YOU ARE SOLELY RESPONSIBLE FOR HOW YOU USE THE DATA OBTAINED THROUGH OUR SERVICE. WE ARE NOT LIABLE FOR ANY CONSEQUENCES ARISING FROM YOUR USE OF SUCH DATA.

By using our Service, you acknowledge and agree that:

  • We are not responsible for how you use the data obtained through our Service
  • We are not liable for any damages, losses, or legal consequences resulting from your use of the data
  • You must comply with all applicable laws and regulations when using the data, including but not limited to:
    • Telemarketing and anti-spam laws (e.g., CAN-SPAM Act, TCPA, GDPR)
    • Data protection and privacy laws
    • Consumer protection laws
    • Do-not-call registries and opt-out requirements
  • You are responsible for obtaining any necessary consents, permissions, or licenses before contacting businesses or using their information
  • You must respect the privacy and preferences of businesses and individuals whose information you access

We do not endorse, approve, or recommend any particular use of the data. Any use of the data for marketing, sales, research, or any other purpose is entirely at your own risk and responsibility.

8.5 Compliance with Google Maps Terms

By using our Service, you agree to comply with Google Maps' Terms of Service and any applicable Google policies. You acknowledge that:

  • We are not authorized by Google to provide this data
  • You will not use the data in any way that violates Google's Terms of Service
  • You will not claim any affiliation with or endorsement by Google
  • You understand that Google may change their policies or restrict access to their data at any time

9. Service Availability

We strive to provide continuous availability of the Service, but we do not guarantee uninterrupted or error-free operation. The Service may be unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue the Service at any time with or without notice.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, if you:

  • Violate these Terms
  • Engage in fraudulent or illegal activity
  • Fail to pay any fees when due
  • Use the Service in a manner that harms us or other users

You may terminate your account at any time by contacting us or using account deletion features in the Service. Upon termination, your right to use the Service will immediately cease, and we may delete your account and data.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

13. Indemnification

You agree to indemnify, defend, and hold harmless Avoly and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Service or violation of these Terms.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Avoly operates, without regard to its conflict of law provisions.

16. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with applicable arbitration rules, except where prohibited by law.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Avoly regarding the use of the Service and supersede all prior agreements and understandings.

19. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@avoly.app