Cookie Policy

Last updated: 1/5/2026

1. Introduction

This Cookie Policy explains how Avoly ("we," "our," or "us") uses cookies and similar tracking technologies on our website and service. This policy should be read together with our Privacy Policy and Terms of Service.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser, while session cookies are deleted when you close your browser.

3. How We Use Cookies

We use cookies for the following purposes:

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as they are essential for the service to work.

  • Authentication cookies: Used to maintain your login session and authenticate your identity
  • Security cookies: Used to protect against security threats and unauthorized access
  • Session cookies: Used to maintain your session state while using the service

3.2 Functional Cookies

These cookies allow the website to remember choices you make (such as your language preference or region) and provide enhanced, personalized features.

  • Preference cookies: Remember your settings and preferences
  • Team selection cookies: Remember your active team selection

3.3 Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the way our website works.

3.4 Third-Party Cookies

We use third-party services that may set cookies on your device. These services may include:

  • Customer support services: Third-party chat and support services may set cookies to enable chat features and remember your chat history
  • Authentication and database services: Third-party service providers may set cookies for authentication and session management

These third-party services have their own privacy policies and cookie practices. We encourage you to review their privacy policies to understand how they use cookies and handle your information.

4. Types of Cookies We Use

Cookie NamePurposeDuration
Session cookiesMaintain your login session and authentication stateSession
Third-party service cookiesEnable third-party service functionality (e.g., customer support, authentication)Persistent
Preference cookiesRemember your settings and preferencesPersistent

5. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our Service may not function properly.

5.1 Browser Settings

You can manage cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Privacy, search, and services → Cookies and site permissions

5.2 Third-Party Cookie Controls

For information about how to opt-out of third-party cookies, please review the privacy policies of the third-party services we use. You can typically find opt-out options in their respective privacy policies or cookie settings.

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no standard for how DNT signals should be interpreted. Our Service does not currently respond to DNT signals.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about our use of cookies, please contact us at:

Email: support@avoly.app